Contractor FAQ.

Visit the contractor signup page and complete the registration form. You'll need your company name, business phone, primary ZIP code, email, and a password. Select the trades you provide and submit. It takes about 2 minutes.

No. Creating an account is free, and you start on the Free tier. Paid tiers (Pro and Elite) offer additional lead volume and placement benefits. Payment processing will be available in a future update. You will not be charged until you explicitly authorize payment.

After signing up, your account status is "Pending." We verify your licensing, insurance, and trade fit before marking your account as "Verified." Verification typically takes 1–3 business days. Verified contractors appear in public search results and receive lead matches.

When a homeowner submits a damage assessment, we match their damage type and ZIP code against your registered trades and service area. Matched leads appear in your dashboard with damage type, property type, affected areas, square footage, severity score, urgency level, and cost range.

Leads may be shown to multiple verified contractors whose trades and service areas match. The first contractor to claim a lead gains access to the homeowner's contact details. Lead claiming is available to verified contractors on active paid tiers.

Lead volume depends on homeowner submissions in your service area and the trades you cover. Free tier contractors see up to 5 leads per month. Pro and Elite tiers receive higher lead limits and priority placement. Property Claim Guide does not guarantee specific lead volume.

From your dashboard, view your matched leads and click "Claim" on any lead you want. Once claimed, the homeowner's name, phone, and email are revealed. Each claim is logged in your account.

We offer three tiers: Free (up to 5 leads/month, basic profile), Pro ($99.99/mo — up to 30 leads, featured placement, priority routing, 1 boost/month), and Elite ($199.99/mo — unlimited leads, top placement, first-priority routing, 3 boosts/month, dedicated support, analytics).

Payment processing via Stripe is in development. You can select your preferred plan now to save your preference. No charges will be incurred until payment integration is complete and you authorize the charge.

Yes. From your dashboard, go to the Profile tab to update your company information and trades, or the Service Areas tab to add additional ZIP codes. Your primary ZIP from signup is always included.

From your dashboard, go to the Settings tab and use the Change Password form. Enter your current password and a new password (minimum 12 characters, must include a letter and number).

Contact us at [email protected] to request account deletion. We will remove your profile and associated data within 30 days, subject to any legal retention requirements.

Contractors must agree to our Terms of Use, which includes a Contractor Agreement section. Key requirements: maintain valid licensing and insurance, do not resell or misuse lead data, do not submit false credentials, and comply with our acceptable use policies.

For contractor support, email [email protected]. For privacy or legal matters, see our contact page.